Zoox has announced plans to bring its robotaxi to Austin, Texas and Miami, Florida for the first time, along with offering expanded service in San Francisco and Las Vegas. The company formally launched its robotaxi service in September 2025, and shared earlier in March that it would begin testing in Dallas and Phoenix.
A “Zoox retrofitted testing fleet” has been operating in Austin and Miami since 2024, but offering rides with company’s purpose-built robotaxi — designed to be more of a rolling social space with seats facing each other — is an important step towards Zoox running its full service in both cities. At least to start, rides will be available in a small part of both cities and only for “Zoox employees, their families and friends,” but the company says it’ll expand who can hail a ride as testing continues.
For anyone who lives in San Francisco or Las Vegas, Zoox’s coverage area and options for pick-ups and drop-offs are also becoming more convenient. Zoox is now able to pick up riders from more locations in Las Vegas, including the Las Vegas Convention Center and “a majority of the major hotels along the Strip.” The company will also provide limited service to high-traffic events at The Sphere and T-Mobile Arena, and eventually plans to send its robotaxi on trips to Harry Reid International Airport. Starting this spring, Zoox is also expanding where it will offer rides in the eastern half of San Francisco, covering “the Marina, North Beach, and Chinatown, as well as Pacific Heights and along the Embarcadero.”
Besides being able to pick up riders in more places, Zoox is rolling out two product updates to improve the experience of riding in its robotaxis. “Find My Zoox” will let the company’s robotaxis use “distinct lighting and sound cues,” to signal to riders which robotaxi is theirs, and “Zooxcast” will let riders play their audio over Bluetooth while they’re in a robotaxi.
In comparison to all the cities Waymo currently offers its robotaxis, Zoox is playing catch-up, but the company is also approaching its business a bit differently. Zoox is focused on using custom robotaxi for rides, while Waymo has expanded quickly on the back of cars retrofitted with the sensors that makes its Waymo Driver software work. Waymo plans to incorporate its own robotaxis co-developed with Geely into its fleet over time, but for now, rides with Zoox are a bit more bespoke.
